AFFORDABLE CONNECTIVITY PROGRAM

Kinetic by Windstream is proud to participate in the Affordable Connectivity Program (ACP) as a new, long-term benefit program.
Receive up to a:
$30

credit towards the monthly cost of your internet service for eligible households.

Call us today to learn more about qualifying for the Affordable Connectivity Program!

The FCC’s Affordable Connectivity Program, formerly called the Emergency Broadband Benefit program, is a government program that reduces an eligible household’s broadband internet service bill. Discounts are provided through bill credits, limited to one per household and the amount varies based on customer location and qualifying service.

AFFORDABLE CONNECTIVITY PROGRAM

Kinetic by Windstream is proud to participate in the Affordable Connectivity Program (ACP) as a new, long-term benefit program.
Receive up to a:
$30
credit towards the monthly cost of your internet service for eligible households.
Call us today to learn more about qualifying for the Affordable Connectivity Program!

The FCC’s Affordable Connectivity Program, formerly called the Emergency Broadband Benefit program, is a government program that reduces an eligible household’s broadband internet service bill. Discounts are provided through bill credits, limited to one per household and the amount varies based on customer location and qualifying service.

Call to SAVE
up to$30/MO

Call to SAVE
up to$30/MO

Households that qualify for the Affordable Connectivity Program can save up to $30/mo. on the following plans. Learn more.

Kinetic High-Speed Internet

Get the most advanced high-speed home Internet at a great price, no matter what speed you choose.

Kinetic Fiber Gig

Speeds up to 1000 Mbps

With equally fast upload and download speeds, perfect for:

Glitch Free-Gaming

Seamless videoconferencing

Instant Hi-res streaming

Stronger connections for multiple devices

Kinetic Fiber

Speeds up to 500 Mbps
An all-purpose performance option that is great for:

Video Conferencing

Hi-res video streaming

Online Gaming

Multiple connected devices

Kinetic Internet

Speeds up to 100 Mbps
Our most affordable option that is designed for:

Basic Video Streaming

Online shopping

Email

Social Media

Fiber available in select areas only. Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. In select areas, includes Internet transport, Internet access, and unlimited incoming calls. Outbound calls, except for toll free and 911, will be charged at 10 cents/minute. Operator Service and 411 will be charged at tariffed rates. No features or long-distance carrier rates allowed.

Do I Qualify?

Nearly 40% of households in the country qualify!*

You may be eligible for the ACP if your income is 200% or less than the Federal Poverty Guidelines. And if you or someone in your home currently receives government-assisted benefits through the programs below, you may already qualify.

  • SNAP, WIC, EBT, Medicaid, Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension or Lifeline
  • Free and Reduced-Price School Lunch Program
image of African-American mother helping daughter with homework using laptop
image of grandson helping Latina grandmother with laptop

* Source: WhiteHouse.gov. Nearly 40% of households in the country qualify for the Affordable Connectivity Program either because their income is at or below 200% of the Federal Poverty Level, or because a member of the household is currently receiving benefits from a government program, or the household meets the eligibility criteria for a participating broadband provider’s existing low-income internet program.

Maximum annual income allowed per household size to qualify:
Household Size 48 Contiguous States, D.C., and Territories Alaska Hawaii
1 $29,160 $36,420 $33,540
2 $39,440 $49,280 $45,360
3 $49,720 $62,140 $57,180
4 $60,000 $75,000 $69,000
5 $70,280 $87,860 $80,820
6 $80,560 $100,720 $92,640
7 $90,840 $113,580 $104,460
8 $101,120 $126,440 $116,280
Each addl. person add: $10,280 $12,860 $11,820
Household Size 48 Contiguous States, D.C., and Territories
1 $29,160
2 $39,440
3 $49,720
4 $60,000
5 $70,280
6 $80,560
7 $90,840
8 $101,120
Each addl. person add: $10,280
Household Size Alaska Hawaii
1 $36,420 $33,540
2 $49,280 $45,360
3 $62,140 $57,180
4 $75,000 $69,000
5 $87,860 $80,820
6 $100,720 $92,640
7 $113,580 $104,460
8 $126,440 $116,280
Each addl. person add: $12,860 $11,820

Frequently Asked Questions

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Can existing Kinetic by Windstream customers participate in this program?
Yes. If an existing Kinetic customer qualifies for the Affordable Connectivity Program, the credits can be applied to your monthly bill.
Do Tribal lands qualify for the same discounts?
Tribal lands qualify for an up to $75 credit per month.
I already qualify for Lifeline. Can I participate in these Affordable Connectivity Program credits?
Yes. Affordable Connectivity Program credits can be used simultaneously with Lifeline credits on your Kinetic by Windstream account. However, both credits cannot be used for the same thing (i.e. internet or phone). Since this credit is for internet service only, we recommend you use your Lifeline credit for phone, so that you can use this Affordable Connectivity Program credit for your internet service.
If I receive these Affordable Connectivity Program credits, is there a charge if I have to cancel or disconnect my internet service?
No. You cannot be charged an early termination fee if you need to disconnect or cancel internet service.
What if I am currently behind on my internet service bill?
No problem. You cannot be disqualified from receiving these Affordable Connectivity Program credits because of past or present overdue balances.
What is "covered" under the $30 credit?
The up to $30 credit will be applied to your monthly internet service, as well as your monthly modem equipment fee.